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Residential
IT Support / PC Repair
We Are Your Personal IT Team
Do computer problems have you down and out? Call on our qualified team of computer professionals to come to the rescue and we’ll get you back on track in a hurry. Some of the services we offer include:
- Computer Setup
- Hardware Repair
- Data Backup
- Virus & Spyware Removal
- …and more
Base Rate
$40 diagnostic fee + $80.00/hour- $40 diagnostic fee for services not included on price list and then $80 per hour billed in 15 minute increments for active working time. Any further work needed will be quoted for customer acceptance. The $40 diagnostic fee will be applied to final bill.
Computer Setup
Includes: First Time Setup, creating user accounts, testing network connection, setting up default web browser, installation of updates, installation and update of internet security software, and installations and configure of apps/programs; Optimizing start up and shutdown, menu, quick launch and taskbar and removal of unwanted programs and trial software.
Computer Tune-Up
Includes: Diagnose performance problems and provide estimates for solutions; Clean up menu, quick launch and taskbar shortcut, registry and temporary files; Installation of system updates, create user account (if applicable), Activation of existing security software, removal of dust from inside computer including fans and components and a wipe down of exterior of computer.
Data Backup or Transfer
Includes: Transfer and Backup of your data from one device to another (Devices such as: external hard drives or other computer), Install manufacturer’s software and configure automatic backups if data is store on external device, create a DVD of up to 9.4 GB of your backup data.
Data Recovery
Includes: Recovery of files that were accidentally deleted (must be from working drive) and recovery of files from formatted or failing drive that requires any advanced or custom recovery methods.
Hardware Install
Includes: Installation of internal or external components (Components such as hard drives, optical drives, graphic cards printers/scanners, mp3 players); Installation of needed software/drivers, installation of any updates essential for new hardware, Optimization for highest possible performance and Test functionality.
Hardware Repair
Includes: We repair computers/PCs (PCs such as laptops, desktops, all-in-ones, notebooks, monitors, and main accessories. After formal diagnosis we will give you an estimate of the cost before beginning any work. If the cost of repair exceeds the price of the purchase of a new device you will be informed.
Memory Install
Includes: Installation of RAM into device, Verify RAM is recognized in OS and BIOS and test for proper functionality of device.
OS Install
Includes: Installation of OS into device, installation of needed software/drivers, installation of all critical updates; RAM is recognized in OS and BIOS and test for proper functionality of device. Optimization for highest possible performance and test for proper functionality.
Software Install & Setup
Includes: Verification of computers compatibility, installation of software title(s), installation of necessary software updates, create desktop, start menu and quick launch bar shortcuts and test for proper functionality of software.
Virus & Spyware Removal
Includes: Diagnosis and troubleshooting on computer. We will provide an estimated cost for any additional repair(s) or upgrade(s) needed to complete solution; Removal of all viruses, spyware, rootkits and other malware; Repair OS issues (Issues such as: Booting issues and blue screens); Optimization of start-up and shutdown, menu, quick launch and taskbar shortcuts; Clean up registry and temporary files, Installation of critical system updates and test for proper functionality.
Get Help Now
Don’t wait another minute to get the computer help you need. We are standing by to offer you our assistance.